The Western Union form is a document used to transfer money electronically across the world, making it possible for individuals to send and receive funds with ease. This form captures vital information, including the sender’s and receiver’s details, to ensure the secure and efficient movement of money. Given its global reach and simplicity, it stands as a vital tool for international transactions.
In today's interconnected world, sending and receiving money across the globe has become a common necessity for both individuals and businesses. One of the most renowned services facilitating this need is Western Union. This service offers a variety of forms that cater to different transactions, including sending money, receiving funds, bill payments, and more. Each Western Union form is designed to streamline the process, ensuring transactions are swift, secure, and straightforward. When using a Western Union form, users are required to provide specific information to safeguard their transaction and confirm their identity, adhering to both international financial regulations and Western Union's policies. Important aspects of the form include detailed sender and receiver information, transaction amounts, and preferred delivery methods. Understanding the nuances of each form can significantly enhance the user's experience, ensuring their financial transactions are conducted without undue stress or complications.
1800 501 500
*1235 Send Money
*1236 Receive Money
CUSTOMER NAME
PLEASE PRINT CLEARLY. Identification is required for all customers: Current Passport, Australian Drivers Licence or Proof of Age Card.
Full Legal
First
Middle
Last
Name
EXISTING CUSTOMERS
NEW CUSTOMERS
or updated details for existing customers
Mobile Number
or
Western Union Customer Number
Address (Post office box addresses are not permitted)
Suburb
State
Postcode
Country of Citizenship (must have)
Date of Birth (DD/MM/YYYY)
Country of Birth (must have)
To send money, complete this section
TRANSACTION DETAILS
OPTIONAL
SERVICES FOR SENDING
Destination Country
Destination Currency
Amount to be Sent.
Australian Dollars
$
Payout Amount at Destination
Complete one only.
(AUD)
I want the money sent
Bank Name
Bank Code / BIC
direct to a Bank Account
Account Name
Bank Location (City)
Account Number / IBAN
I want the money sent to a mobile
Country Code
RECEIVER’S
Western Union wants to help you avoid being exposed to fraud. If you don’t know the person you’re sending to, we recommend you do not send.
DETAILS
Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver.
Current Address
(Post office box addresses are not permitted)
City / Suburb
State / Province
Country
TEST QUESTION
Not required for all countries. If unsure if this is required, ask at the counter for further details.
Question
Answer
To receive money, complete this section
All fields must be completed
Money Transfer Control Number
Amount Expected
Originating Country
Sender’s
CUSTOMER’S SIGNATURE
All customers to complete this section
The exchange rate for your transfer appears on the Transaction Receipt. However, if the country to which you are sending requires that transfers be converted when paid, the rate shown is only an estimate. Western Union and its Agents also make money from currency exchange. The terms and conditions governing this money transfer are available at this Agent location, can be viewed at westernunion.com.au, and have been summarised on the back of th is form for reference only. You agree to those terms and conditions by signing this form.
By signing this form, you: 1. Expressly consent to the transfer of your personal data entered above to WU Affiliates located ou tside of the European Economic Area, including to the U.S. for the purpose of providing the money transfer service to you and undertaking the additional data processing activities specified in the Data Protection section of the terms and conditions. You have the right to withdraw your consent at any time. 2. Expressly consent to the carrying out of profiling activities and marketing communications. 3. Confirm that the information you have provided is correct and that you have read and accepted the terms and conditions of the service overleaf.
Customer’s Signature
Date (DD/MM/YYYY)
OFFICE USE ONLY
Attach Duplicate Transaction
Staff Name
Staff Signature
Receipt to this copy
Office copy
8839661 • Oct 2017
Fanapart glue
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SUMMARY OF THE WESTERN UNION® MONEY TRANSFERSM SERVICE TERMS AND CONDITIONS (FOR THE FULL TERMS AND CONDITIONS, PLEASE ASK ANY WESTERN UNION AGENT OR VISIT WWW.WESTERNUNION.COM.AU)
Western Union® Money TransferSM transactions can be sent and picked up at most Western Union® Agent locations worldwide. Regular money transfers are usually available within minutes for pick up by the receiver, subject to the opening hours of the receiving Western Union Agent (“Agent”) location. Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. Western Union does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank.
Money transfers will normally be paid in cash, but some Agents may pay by cheque or a combination of cash and cheque or may offer or the receiver may choose other ways to receive funds and some money transfers may be paid to accounts. All cash payments are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including sender’s and receiver’s names, country of origin, approximate sum, money transfer control number and any other conditions or requirements applicable at the Agent location. The sender authorizes Western Union to honor the receiver’s choice of method to receive funds even if it differs from the sender’s. Cash money transfers shall be paid to the person that Agents deem entitled to receive the transaction after verification of identity often through examination of identification documents. Such payment can be made even when the form filled out by the receiver contains errors. Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the receiver. In some destinations the receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries. Applicable law prohibits money transmitters from doing business with certain individuals and countries. Customers are sometimes required to provide additional identification or information, delaying transactions.
TRANSFER FEES: Written information explaining how Western Union charges the sender for making a money transfer will either be displayed prominently at the Agent location or shown to the sender prior to completion of the payment order. In certain cases, payment of a money transfer may be subject to local taxes and service charges. FOREIGN EXCHANGE: Money transfer payments will normally be made in the currency of the destination country. In addition to the transfer fee applicable to each transfer and if the currency which the sender presents to an Agent is not the currency to be received by the receiver, all currency is converted at Western Union’s then current rate of exchange. The currency will be converted at the time of transfer and the receiver will receive the foreign currency amount shown on the Transaction Receipt. In a few countries local regulations require the currency to be converted at the time the receiver is paid, in which case the exchange rate and any amounts shown on the Transaction Receipt may be subject to exchange rate fluctuations between the time of transfer and the time the receiver collects the funds.
SPECIAL SERVICES: Where available, Western Union offers free SMS notification to indicate that the transaction has been collected by the receiver (for the sender) or that funds are available for collection (for the receiver). Western Union will send SMS messages to a third party gateway for delivery. ACCOUNT BASED TRANSFERS: Where available, the receiver may incur additional fees for receiving the sender’s funds through a mobile telephone or to a bank or other account. Additional costs or delay may occur if transfers are not sent to a local (receiver) currency account. The receiver’s agreement with its mobile phone service, mWallet, bank or other account provider governs the account and determines their rights, liability, fees, funds availability and account limitations. In the event that the account number provided (including mobile phone numbers for mobile accounts) does not belong to the named receiver, the transfer will be credited to the account number provided by the sender. Western Union may make money from fees associated with use of an account. REFUND - Western Union will refund the principal amount of a money transfer upon the sender’s written request if payment has not made or credited. Transfer fees are not refunded if the transfer is stopped at the sender’s request.
LIABILITY: Western Union disclaims all liability in respect of the sender’s relationship with the receiver, without limitation, in respect of the delivery or suitability of any goods or services paid for by means of a Western Union money transfer. The sender’s transaction data is confidential to him and should not be shared with any other person other than his receiver. The sender is cautioned against sending money to any person he does not know. In no event shall Western Union or any of its Agents be liable if the sender communicates transactional data to any person other than his receiver. To the extent permitted by law, in no event shall Western Union or any of its Agents be liable for damages for delay, nonpayment or underpayment of this money transfer, or non-delivery of any supplemental message, whether caused by negligence on the part of their employees or agents or otherwise, beyond the sum equivalent to US$500 (in addition to refunding the principal amount of the money transfer and the transfer fee). In no event will Western Union or its Agents be liable for any indirect, special, incidental, or consequential damages. The foregoing disclaimer shall not limit Western Union’s or Agent’s liability for damages resulting from Western Union’s or Agent’s gross negligence or intentional misconduct in those jurisdictions where such a limitation of liability is void. The foregoing disclaimer shall not exclude Western Union’s nor its Agent’s liability for any condition or warranty that cannot be excluded by law including any implied warranty that it will render services with due care and skill, and Western Union’s and its Agent’s liability for breach of such condition or warranty shall be limited to the greater of the cost of providing the affected service again and the sum equivalent to US$500.
DATA PROTECTION: Your personal information is processed under applicable laws and is controlled & used by Western Union for the purposes of providing the requested services. Your information is used to provide you with the services you have asked for and may also be used in connection with other services, products, convenience and/or rewards programs, you signed up for with Western Union or its affiliates, and, subject to your choices, send you commercial communications. Providing your information and that of the receiver of our services is voluntary but necessary to execute the transaction. You consent to Western Union disclosing or transferring your information and Third Party Information to third parties to carry out transactions. Western Union may also disclose such information to third parties, where reasonably necessary, for the purposes of the prevention, detection, investigation and prosecution of crime, or when required by law, and the recipients may further disclose the information for these and other related purposes. If you wish to exercise your rights to access, request a copy, correct, erase or block your information or no longer wish to receive commercial communications from Western Union, please call 1800 501 500 (free calls from landlines and public phones, standard mobile charges apply check with your network provider) during regular business hours.
Effective 29 December 2015, the service in Australia is provided by a network of authorised independent agents and representatives in conjunction with Western Union Financial Services, Inc. (for money transfers from the United States, Canada, and Mexico, and for commercial services transactions) and Western Union (Ireland) Partnership (for all other transactions), through a network of authorised Agents and representatives (outside Australia).
Western Union Financial Services, Inc., P.O. Box Q1522, QVB Post Office Sydney, NSW 1230. Copyright 2011-2015 WESTERN UNION HOLDINGS, INC. All Rights Reserved. Revised October 2015.
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P417U
Payout Amount Destination
Attach Transaction Receipt
to this copy
Customer copy
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When filling out a Western Union form, accuracy and clarity are paramount. This process ensures that your funds are transferred securely and reach the intended recipient without delays. Follow the steps outlined below carefully to complete the form. This guide is designed to walk you through each section of the form, making sure you understand what information is required at every step.
Upon completing the form and handing it to the agent, your transaction will be processed. You will receive a receipt with a tracking number, allowing both you and the recipient to track the funds. Keep this receipt safe until the recipient confirms they have collected the money. It's a straightforward process but requires attention to detail to ensure everything goes smoothly.
What do I need to fill out a Western Union form?
To fill out a Western Union form, you will need the recipient's full name as it appears on their ID, their location (city, country), the amount you want to send, and your payment information. It is also beneficial to have your recipient's address and phone number. Make sure all the information is accurate to prevent any delays.
Can I send money to someone without a bank account using Western Union?
Yes, you can send money to someone without a bank account using Western Union. The recipient can pick up the money in cash at a Western Union agent location. Just ensure you provide the correct pick-up location that is convenient for the recipient.
How much money can I send through Western Union?
The amount of money you can send through Western Union varies depending on the country and the service chosen. Generally, you can send up to $5,000 USD per transaction online, but limits may be higher or lower based on local regulations and your transaction history. For larger amounts, visiting an agent location might be necessary.
Are there fees associated with sending money via Western Union?
Yes, there are fees associated with sending money via Western Union. The fees depend on the amount of money being sent, the destination, and how quickly you want the money to arrive. Sending money for cash pickup usually costs more than transferring it to a bank account. You can check the fees online or at an agent location.
How long does it take for the money to be available for pickup?
Money sent through Western Union can be available for pickup within minutes, depending on the service selected. However, certain transactions may take longer due to the verification process, the destination country, or operational aspects. Always check the estimated delivery time when you fill out the form.
Is it possible to cancel a Western Union money transfer?
Yes, you can cancel a Western Union money transfer, but only if the recipient has not yet picked up the money. To cancel, you will need the transaction's tracking number (MTCN). You may receive a refund of the principal amount and fees depending on the terms and conditions at the time of the transaction.
How do I track the status of a Western Union money transfer?
To track the status of a Western Union money transfer, use the Money Transfer Control Number (MTCN) provided when you sent the money. You can check the status online, through the Western Union app, or by contacting customer service. This number helps ensure that your money is traceable.
Can I send money from a Western Union agent location?
Yes, you can send money from a Western Union agent location. Visit the nearest agent location, fill out the necessary form, and present a valid ID. You can pay in cash or use a debit card at most locations. The agent will process your transaction and give you a receipt with a tracking number (MTCN).
What types of IDs are acceptable for picking up money at Western Union?
Acceptable IDs for picking up money at Western Union vary by country and may include government-issued identification such as a passport, driver's license, or national ID. Some countries may accept other forms of ID, so it's best to check with the specific agent location or Western Union's customer service for the requirements in your recipient's country.
Filling out a Western Union form seems straightforward, but common mistakes can lead to frustrating delays or even lost funds. It's important to understand these errors to ensure your money transfer goes smoothly.
Firstly, not verifying recipient details is a frequent mistake. It might seem like a minor oversight, but mixing up an account number or misspelling a name can result in funds being sent to the wrong person. Take the time to double-check everything on the form before submission.
Another issue is ignoring currency conversion rates. When you're sending money internationally, the amount the recipient gets depends on the current exchange rate. Failing to account for this can mean they receive less than expected. Always check the most current rates and understand how they will affect your transfer.
Many also fall into the trap of overlooking transfer fees. Each transaction comes with a cost, which varies depending on the amount being sent and the destination. Not calculating these fees into your total can be a costly mistake, leaving you surprised by the actual amount charged from your account.
A classic error is entering incorrect contact information. This includes both the sender's and receiver's phone numbers and email addresses. Western Union may use this information for confirmation or if there's an issue with the transfer. Incorrect details can lead to delays or non-completion of the transfer.
Skipping the review step is a common pitfall. Before hitting the send button, take a moment to review all the information entered. This simple step can catch many of the mistakes mentioned earlier, saving you time and hassle.
Believing that all Western Union services are the same can also be misleading. Depending on the service chosen, transfer limits and speed can vary significantly. For those in a rush, selecting an express service is critical, while others might need to be aware of lower fees for less urgent transfers. Knowing the specifics can help in choosing the right option for your needs.
Last but not least, failing to keep a receipt or confirmation number is a mistake you don't want to make. This number is crucial for tracking the transfer and for referencing in communications with Western Union should any issues arise. Always keep this information in a safe place until you're sure the recipient has successfully received the funds.
Avoiding these common mistakes can make the process of sending money through Western Union smoother and more reliable. Taking a few extra minutes to double-check details can save a lot of time and trouble in the long run.
When utilizing a Western Union form to send money, either domestically or internationally, it's critical to recognize that this form is often just one piece of the puzzle. Given the importance of security and legal compliance, a number of additional documents may be required or highly recommended to ensure a smooth, successful transfer. By familiarizing oneself with these documents, individuals can better prepare for the specifics of their transaction, circumventing potential roadblocks.
Understanding and preparing these documents in conjunction with the Western Union form can vastly improve the ease and security of your financial transactions. Each document serves to protect your interests, ensure compliance with legal standards, and provide a clear record of the transfer. In navigating financial transactions, especially those involving significant amounts or international destinations, prioritizing thoroughness and security is always a prudent approach.
Money Order Forms: Like a Western Union form, money order forms are a method of payment that requires the sender to specify the recipient’s name, the amount being sent, and other identifying information. Both serve as a pre-paid method to transfer funds securely, often used when personal checks are not accepted or when cash cannot be sent directly.
Bank Wire Transfer Forms: These forms share similarities with Western Union forms in facilitating the electronic transfer of funds from one entity to another. They require the sender to provide detailed information about the recipient’s bank account, including the account number and bank routing number, similar to how Western Union forms need detailed recipient information.
PayPal Send Money Forms: With both PayPal forms and Western Union forms, senders must identify the recipient, usually through an email address for PayPal, and specify the amount to send. Although PayPal operates primarily online and Western Union offers both online and physical locations, the fundamental purpose of sending money securely is a commonality.
Cashier’s Check Request Forms: Similar to a Western Union form, a cashier’s check request form is used when a guaranteed form of payment is required. Both require the payer to provide payment upfront, and both are considered more secure and verified forms of payment than personal checks, with specific information needed about the payee.
When it comes to handling financial transactions through Western Union, both accuracy and caution are paramount. Bearing this in mind, here is a list of guidelines to ensure a smooth process:
Do's:
Verify the recipient's information thoroughly. Double-check names, addresses, and phone numbers to ensure they are correct.
Keep a record of the transaction. After completing the form, save the receipt or transaction number for future reference.
Use a secure network when filling out the form online. This reduces the risk of personal information being compromised.
Review the form for errors before submitting. Even minor mistakes can lead to delayed or failed transactions.
Understand the fees involved. Make sure you are aware of any transaction fees that may apply.
Provide accurate personal information. This includes your name, address, and identification details.
Confirm the currency exchange rates if sending money abroad. This will help you understand exactly how much the recipient will receive.
Don'ts:
Do not share transaction details with anyone other than the intended recipient. This information is confidential and should be kept secure.
Avoid using public Wi-Fi when filling out the form online. Public networks are less secure and increase the risk of data theft.
Do not rush through the form. Taking your time to fill out each section carefully can prevent mistakes.
Refrain from sending money to someone you do not know. Western Union transactions are often irreversible.
Do not ignore transaction limits. Be aware of any maximum or minimum sending amounts.
Avoid falling for scams. Be cautious if you are asked to send money for prizes, loans, or unexpected fees.
Do not disregard transaction fees. Neglecting to account for these can result in sending an incorrect amount.
Many people have misconceptions about the Western Union form, which can lead to confusion or errors when attempting to send or receive money. Here are six common myths and their explanations:
Personal Information is Optional: Some believe that filling out personal information on the Western Union form is optional. However, to ensure the security of the transaction, accurate and complete personal information of both the sender and the receiver is required.
Transactions Are Irreversible: There is a common misconception that once money is sent via Western Union, the transaction cannot be reversed. While it's true that you should always double-check the details before sending, in some cases, transactions can be canceled and the funds retrieved if they have not yet been picked up by the recipient.
Western Union is Only for International Transfers: While Western Union is well-known for its international money transfer capabilities, it also facilitates domestic transactions within the same country. This service offers a reliable alternative for transferring funds nationally.
Transfers are Immediate: Many users expect that money sent through Western Union will be available to the recipient instantly. Although transfers can be quick, the exact timing varies depending on the chosen service, destination country, and payment method. Some transfers may take several business days to process.
There is Only One Way to Receive Money: A common misconception is that money sent via Western Union can only be received in person at an agent location. In reality, recipients may have the option to receive funds directly into a bank account or, in some regions, on a mobile wallet, in addition to cash pickup.
Fees Are Hidden: Some users believe that Western Union hides fees, making it difficult to know the total cost of a transaction. However, Western Union provides a fee estimate tool on its website and app, allowing senders to calculate the total cost, including exchange rate implications, before completing the transfer.
Filling out and using a Western Union form requires attention to detail and an understanding of the process. Follow these key takeaways to ensure a smooth transaction:
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